Privacy Policy

At The Out Reach Story, Inc. (“TORS”, “we,” “us,” “our”), we care about your privacy. This Privacy Policy applies to (the “Website”) and describes the information that we collect and how we use it.  By using the Website, you agree to the terms of this Privacy Policy. Please read it carefully.


Information We Collect and How We Use It

We may collect certain information from your computer or mobile device by automated means when you visit our Website, such as information about your computer or device, your IP address, software and hardware attributes, usage data and the information that you searched (“Automatically Collected Data”). To be clear, certain types of Automatically Collected Data (including, for example, your IP addresses and certain unique device identifiers or cookie IDs), may identify a particular computer or device, and may be considered “personal information” or “personal data” as specifically defined in some jurisdictions. We store Automatically Collected Data in log files on our servers (which shall be hosted by a third party) each time you visit our sites. We may use Automatically Collected Data to improve our services, assess analytics and trends, and maintain the stability of our hosting environment.

We may also collect and maintain information, including personal information, about you when you voluntarily provide it to us, such as when you complete an online form, contact us, make a donation or publish content to the Website. This information may include your name, email address, physical address, phone number, occupation and employer. The information may be maintained in association with information about certain actions that you take, such as donation information (including date of donation, amount of donation and aggregated donation history), advocacy actions and sign-up information. It may also be associated with Automatically Collected Data.  We may use the personal information that you furnish to provide you with information that you have requested, respond to your inquiries, operate the Website, contact you about events that may be of interest to you, send you newsletters or provide you with information on how to make donations. You have a choice at any time to stop us from sending you newsletters and certain updates by following the “Unsubscribe” or “Opt-Out” instructions/link provided in such emails or by sending us an email at [email protected] and requesting that we opt you out of such campaigns. Please note that, despite any indicated email marketing preferences, we may send you administrative emails regarding our Website, including, for example, information you requested, information relating to your donations, and notices of updates to our Privacy Policy.

Please note that if you specifically consent to additional uses of your personal information, we may use your personal information in a manner consistent with that consent. To be clear, we may, to the extent permitted by applicable law, collect or create information that is not personal information such as sets of aggregate data and other generalized information, including information about browsing, usage and interactions and de-identified personal information that does not directly or indirectly reveal your identity. We retain the right to use and disclose information that is not personal information in any manner permitted by law.

When you make a donation online, all transaction card and financial account information processing and security is handled by a third party payment processor as described in more detail in the “Donations” section below.


Subject to your rights specified in this Privacy Policy, our Website uses “cookies,” “web beacons” and similar technologies. A cookie is a small file that is stored on your computer by a browser and allows us to recognize you when you return to our Website using the same computer and web browser.  The cookies we use include session cookies, i.e., cookies that will persist only until you end your session on our Services, and persistent cookies, i.e., cookies that persist even after you end your session on our Services. We use cookies for various reasons, such as monitoring website traffic, customizing your experience on our Website, collecting data related to usage of the Website, facilitating and enhancing your communication and interaction with the Website, and displaying relevant and timely content. The data we collect may include, without limitation, the address of the websites you visited before and after you visited the Website, the type of browser you are using, your Internet Protocol (IP) address, what pages in the Website you visit and what links you clicked on. We may also use and place cookies on your device from our third party service providers in connection with the Website, such as an analytics provider that helps us manage and analyze Website usage. An example of such third party is Google Analytics, which we use to collect and analyze demographic and other information, and through which Google will collect certain information to be used according to Google’s privacy practices. To opt-out of the use of Google Analytics, click here.

You can adjust your browser settings to block cookies; however, you may not be able to take full advantage of our Website. In addition to cookies, we use tracking pixels or web beacons, which are clear graphic images that can be placed on websites or emails to convey information about whether a page has been visited or an email has been opened. We also utilize web beacons and similar technologies as part of our performance monitoring.

To learn about cookies in general, you may visit You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Name Purpose More information
CookieConsent This is a first-party cookie to manage and track whether a user has consented to additional cookies, specifically the Google cookies below.



Our Website employs third party cookies from Google Analytics. Google Analytics is a web analytics service provided by Google, Inc. Google Analytics cookies are used to collect information about how visitors use the Website.
NID, 1P_JAR, SID, OGPC Our Website employs third party cookies from Google that registers a unique ID that identifies a returning user’s device and is used to remember your preferences, or to customize ads on Google websites.
Player, Vuid These third-party cookies are set by and are used when videos hosted by Vimeo are used on the site. It collects data on the user’s visits to the Website, such as which pages have been read.

Information Shared With Third Parties

Except for the limited purposes described in this Privacy Policy, we will not sell, rent, lease or disclose the personal information that you provide to us to third parties without your consent.

Information Shared With Your Consent. We may share your information with third parties if we have received your consent to do so. For example, when you indicate that you are making a donation on someone’s behalf and provide us with their contact information, we may contact them to notify them of your generosity. By providing such information, you represent and warrant that you have obtained the consent of the person whose contact information you have provided.

Third-Party Service Providers. We rely on third parties to provide various services, such as transactions card processing, sign-up forms, email service provider, advocacy actions, infrastructure hosting, performance monitoring, site maintenance and website analytics, and we may share information with these service providers to enable them to perform the services.

Affiliates/Partners. We may share information with our affiliates and business partners consistent with this privacy policy.

Business Transfers. If we are involved in a merger, acquisition, asset sale or bankruptcy, your personal information may be transferred to third parties in connection with such activity.

Information Disclosed For Other Purposes. We may disclose your information at our sole discretion:

  • to comply with the law, including responding to any legal or governmental order, request or requirement, such as a subpoena;
  • to protect the rights, safety and property of TORS our volunteers and the public;
  • to help with detecting, preventing, or resolving fraud or other security or technical issues and risks; or
  • to enforce the terms of this Privacy Policy.

Third Party Links and Social Networking Services.

As a convenience to you, our Website contains links to third party websites, the contact information of other third parties, and includes various third-party social media features and widgets, such as features that allow you to share content on Facebook or Twitter. This Privacy Policy only applies to the Website. It does not apply to websites or services of third parties that we do not own or control, including social media and widget providers. Third-party features may set cookies and collect certain information about you and your interactions with this Website and others. We are not responsible for the privacy practices or content of these third parties, and by providing a link or enabling a feature we are not endorsing or promoting such third party sites or features. We encourage you to familiarize yourself with the practices and policies of every website, app, or service you visit, including the websites, social media and widget providers whose websites or features are available via our Website.

You should also be aware that information which you voluntarily include and transmit online in a publicly accessible blog, social network or otherwise online may be viewed and used by others. We are unable to control such uses of your information, and by using such services you assume the risk that the information provided by you may be viewed and used by third parties.


Certain sections of our Website allow you to visit third party websites through which you can make donations. Online donations are handled by third-party payment processors that work with the foundation to which the donations are made. Only the third-party payment processor will handle your transaction card or financial account information, but we may obtain certain information about you, including your name, date of donation, donation amount and the last four digits of the card used in connection with the donation. We will not share this information with third parties except in the limited circumstances described in this Privacy Policy.


We maintain administrative, technical and physical safeguards for our Website designed to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information we collect through our Website. However, we cannot ensure or warrant the security of your information.

Data Retention

We retain your personal information including information regarding your use of the Website for as long as your account or inquiry is active or for as long as needed to provide you with our Website. We also retain personal information for as long as necessary to achieve the purposes described in this Privacy Policy, for example, to comply with our legal obligations, to resolve disputes, to enforce our agreements, and to protect our and others’ interests. The precise periods for which we keep your personal information vary depending on the nature of the information and why we need it. Factors we consider in determining these periods include the minimum required retention period prescribed by law or recommended as best practice, the period during which a claim can be made with respect to an agreement or other matter, whether the personal information has been aggregated or pseudonymized, and other relevant criteria. For example, the period we keep your email address is connected to how long your account or inquiry is active. As you may come back to us after an account becomes inactive, we don’t immediately delete your personal information when your account becomes inactive. Instead, we may keep your personal information for a reasonable period of time, so it will be there for you if you come back. Please note that in the course of providing the Website, we collect and maintain aggregated, anonymized or de-personalized information which we may retain indefinitely.

International Transfers

TORS is a United States corporation. We do not have any offices or conduct business outside of the United States. Information that we collect is processed in the United States and in other countries.  By using this Website and its features or otherwise supplying your information to us, you consent to the processing of such information in the United States and other countries. We may transfer the personal information of EU residents to entities outside of TORS in countries that have not been deemed to provide an adequate level of protection by the European Commission. In such case, we will transfer such personal information in accordance with GDPR.

Children’s Privacy

Our Website is not directed at children under 13 and we do not knowingly collect personal information from children under 13. If you are under 13, do not submit your personal information to us. If you discover that we have inadvertently collected personal information from a child under 13, please contact us at [email protected]

Do Not Track

We do not respond to or honor “Do Not Track” (aka “DNT”) signals or similar mechanisms transmitted by web browsers.

Updating or Changing Your Personal Information

We understand that your personal information can change over time, including when you move or change your phone number. If you would like to notify us of any changes to your personal information, please contact us at [email protected]. You may also request access to your personal information (if you have provided personal information to us through the Website) and information about our collection, use and disclosure of that information by using the contact information provided above. Unless prohibited by law or legal process, you will be given reasonable access to your personal information, entitlement to challenge the accuracy and completeness of the information, and the ability to have it amended as appropriate.

EU Residents Rights and Disclosures:

If you are located in the EU, with rights under the General Data Protection Regulation (“GDPR”) references in this privacy policy to the collection and use of your “personal data” as defined under applicable EU law, will occur after we determine the appropriate legal basis to process such information (as described below). References to the opt-out possibilities set forth above will apply to you if you have first given consent to the use of your personal data as outlined below and then you may choose to limit how we may use your personal data. Such individuals also have the following rights:

  • Right to access – This right allows individuals to obtain confirmation as to whether or not personal information concerning him or her is being processed and obtain access to such personal information. It also allows individuals to request details of the processing of his or her personal information, including, without limitation, categories of recipients to whom the personal information have been or will be disclosed and purposes of processing.
  • Right to rectify – This right allows individuals to rectify any inaccurate personal information about him or her.
  • Right to restrict processing – This right allows individuals to block or suppress processing of personal information under certain circumstances.
  • Right to be forgotten – This right is also known as the “right to erasure”. It is an individual’s right to have personal information erased or to prevent processing in specific circumstances.
  • Right of data portability – This right allows individuals to move, copy or transfer personal information from one place to another in a secure manner without interrupting the integrity and usability of the information.
  • Right to object to processing – This right allows individuals to object to certain types of processing, including direct marketing, profiling and providing for purposes of scientific or historical research and statistics.

Additionally, if we rely on consent for the processing of your personal information, you have the right to withdraw it at any time. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal.

To exercise your rights under the GDPR, please contact us at [email protected]. Please note that in order for you to assert these rights, we may need to verify your identity to confirm your right to access your personal information. This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. In order to verify your identity, we may need to gather more personal information from you than we currently have.

Legal Grounds for Processing. As noted above, if you are located in the EU, we are generally processing your personal data in order to fulfill the contract we might have with you or otherwise to pursue our legitimate business interests listed above, unless we are required by law to obtain your consent for a particular processing operation. We will also process, transfer, disclose and preserve personal information when we have a good faith belief that doing so is necessary.

Contact Us

If you have any questions about this Privacy Policy, please email the The Out Reach Story, Inc. at [email protected]. If you are located in the European Union with rights under the GDPR and have any complaints regarding our privacy practices, you have the right to complain to a supervisory authority.

Changes to Our Privacy Policy

We reserve the right to change this Privacy Policy at any time. If we make changes to our Privacy Policy, we will update it on this Website. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our Website or as may be required by law, so that you can choose whether to continue using it. Your continued use of this Website indicates your acceptance of the terms then in effect.

Last Updated and Effective as of: May 23, 2018


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